Back to Top
Ordering Information
TSMGI is an authorized supplier to Valvoline and its brands. Orders may be placed online, by phone (toll free) or faxed.
In-Stock Orders/Order Status
1-877-468-2586
To place orders or check order status by phone, you may call Customer Service toll free, Monday through Friday 8:00AM – 5:00PM (CST).
Valvolinestore@tsmgi.com
Security/Privacy
Our secure server software, Secure Sockets Layer (SSL), is the industry standard and among the best software available today for secure e-commerce transactions. SSL is an advanced encryption technology that safeguards your personal information and guarantees privacy.
TSMGI respects your privacy. We do not sell, rent or loan any identifiable information regarding our customers to any third party.
100% Customer Satisfaction
TSMGI stands behind the quality of our products. If a product fails to meet your expectations, please call Customer Service within 30 days of purchase for a Return Authorization number (RA#) and we will refund, replace or exchange it for you.
Customer Service
1-877-468-2586
Monday through Friday 8:00AM-5:00PM (CST)
Shipping charges are non-refundable. No returns will be accepted without an RA#. RA# must be displayed on outside of box(es).
Delivery
Most in-stock orders ship within 1-2 business days. Please allow 3-10 business days for standard Fedex delivery (distance dictates delivery days). Due to product demand, some items may be temporarily unavailable when your order is placed. You will be notified if any item is temporarily unavailable. You will be advised when the item will be available and given the option of shipping your order complete or shipping available items immediately and shipping the remainder of your order as soon as product is available.
All orders will be shipped via Fedex Ground services unless otherwise requested. Shipping charges are based on an estimated shipping chart (see chart below). Credit card orders will automatically be charged shipping amounts at time of shipment.
For international shipments, please contact TSMGI Customer Service at 1-877-468-2586 for shipping rates.
Returns
If a product fails to meet your expectations, please call Customer Service within 30 days of purchase for a Return Authorization number (RA#) and we will refund, replace or exchange it for you.
Pricing Information
Prices and specifications are subject to change without notice.
All products are based upon availability. Some products are artist renderings and are subject to change in production. All trademarks and logos used on this site are either owned by TSMGI or used with the permission of Valvoline.
